Archive for February, 2012

How to spot the 4 types of givers for your fundraising efforts.

Monday, February 27th, 2012

When you boil it all down, there are really just 4 types of givers you need to understand for your fundraising efforts.

1- Impulse givers. Impulse givers don’t think about their donation very much.  They may toss some spare change into a bucket.  They may throw some coins into a fiddlers instrument case.  Or they may write a check to a canvasser from the fire department as she goes door to door to raise money for new ladders.

2- Buyers. Buyers want something in return for their donation.  That might be a dinner at a gala.  Or it could be Girl Scout cookies.

3- Donors. Donors are more committed.  They care about the charity.  They may do some research to see where their money will go, to determine if the organization is sound, or to learn what results will be accomplished from their donation.  But this can still be sort of an impulse decision.

4- Investors. Ahh.  Investors are super-committed.  They care deeply about the cause.  They really want their money to make a difference.  Investors tend to be committed frequent donors, major donors and planned giving donors.

Here’s a simple chart to help you see how they fit together.  You’ll notice that the major deciding factor that determines whether or not someone has become an investor is their commitment level.  Someone may love an organization (high affinity).  But without a high level of commitment, they simply cannot become true investors.

Who is your next marketing campaign targeting?Fundraising - types of donors

 

3 ways to use direct mail effectively in the age of social media

Friday, February 24th, 2012

Although direct mail requires printing and postage, we still include it in our marketing plans because it can be effective if you do it right. Don’t discount the traditional methods.   MarketSmart has generated millions of dollars for clients with direct mail.

Combine online and offline channels.

Often it is best to combine direct mail with an Internet landing page. Drive respondents online for more information – then give them opportunities to convert into leads.

Be relevant and timely.

It’s all about THEM.  To improve your response rate, you must send highly targeted, relevant offers and information to your prospects. Otherwise, it’s just “junk mail”.

If you use your data to send the right person, the right offer, at the right time, direct mail will deliver an exponential return on your investment.

Finding the time to do it right may be difficult but the rewards are exponentially better.

For “nurturing efforts”…  Create some postcards in bulk

While small postcards are a form of direct mail, they are cheaper to produce and deliver than full-blown direct mail packages or sales letters, and they are great for generating leads.

You can use them to build awareness over time (with repetitive “drip” marketing”), drive traffic to your website or to promote a special offer.

Postcards are also a great way to stay in touch with your customers and prospects. We suggest you create 3-5 key messages emphasizing your unique selling points and competitive advantages. Then design and print them all at once to gain economies of scale and save money.  Next, drop them in the mail every few weeks or so.  Make sure your list is a good one that includes people you know want to hear from you such as: frequent customers, repeat visitors, loyal donors, etc.

That will build awareness and generate activity for you in a turnkey fashion. Create the plan once and just let it run all year long.